Benefits management works best when applied early to help define a problem and identify options that align with initiative objectives. In line with the development of a business case, it supports refinement and comparison of options, and establishment of a monitoring and evaluation approach. Following investment decision, it tracks performance and is used to inform evaluation.
Benefits management provides a structured method and tools that many private and public sector organisations find valuable. It is more likely to be effective when integrated into an organisations’ day to day operations and governance. While the use of benefits management is not mandated agencies should consider how benefits management can support achievement of outcomes.
